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2009/10 Parent Survey Results
Feb 27
|00:45
Thank you to all those parents who completed a survey for us. The results were fantastic and it's good to hear that you value our service. The overall level of satisfaction with all of our services is 99.6%.
Satisfaction levels were extremely high as detailed below.
| Parent Survey |
School
Age |
Child
Care Centre |
| Quality of Care |
99.9%
|
100%
|
| Staff |
99.8%
|
100.0%
|
| Ease of Payment |
99.6%
|
99.8%
|
| PLASP Volunteers/Students on Placement |
99.8%
|
99.1%
|
| Communications with Staff |
99.7%
|
99.8%
|
| Child's Enjoyment |
99.5%
|
99.7%
|
| Planned Activities |
99.9%
|
99.7%
|
| Registration Process |
99.0%
|
99.8%
|
| Child's Safety |
99.7%
|
99.8%
|
| Food Served |
98.8%
|
99.5%
|
| Hours of Operation |
98.1%
|
99.4%
|
| Parent Survey Process |
99.7%
|
99.7%
|
| Communication With Head Office |
98.9%
|
98.0%
|
| Special Events |
99.4%
|
99.0%
|
| Program Fees |
97.6%
|
96.9%
|
| Space/Facility | 98.0% | 100.0% |
| Rate Overall Service |
99.9%
|
99.8%
|
| Total level of Satisfaction |
99.6%
|
99.6%
|
